Effective Date: August 2, 2026
These Terms and Conditions govern your use of the My Home Solution website and your communications and transactions with My Home Solution. By accessing our website, submitting a service request, scheduling an appointment, or using our services, you agree to these Terms and Conditions.
My Home Solution provides appliance diagnosis, repair, maintenance, installation-related assistance, and other services described on our website or communicated to customers.
The availability of a particular service depends on factors including:
Submitting a website form or requesting an appointment does not guarantee that an appointment has been accepted. An appointment is confirmed only when My Home Solution provides confirmation.
The customer agrees to:
We may decline, postpone, or discontinue work when conditions are unsafe or necessary authorization has not been provided.
Diagnosis may require inspection, testing, disassembly, or operation of the appliance.
Any estimate is based on information reasonably available at the time. An estimate may change when:
No additional repair work will be performed without customer authorization, except for diagnostic activity already authorized.
Diagnostic, trip, inspection, cancellation, or service-call fees may apply as communicated during scheduling or before service begins.
Unless otherwise agreed in writing, diagnostic or service-call fees compensate the company for technician time, travel, inspection, and professional evaluation and may remain payable even when:
Replacement parts may be new, manufacturer-authorized, aftermarket, rebuilt, remanufactured, or otherwise suitable for the repair, depending on availability and customer authorization.
Parts availability and delivery estimates are not guaranteed. Delays caused by manufacturers, distributors, transportation providers, or supply-chain conditions are outside our reasonable control.
Special-order parts may be nonreturnable or subject to restocking and shipping charges.
Unless otherwise agreed in writing, payment is due when the service is completed or when an invoice is issued.
Deposits may be required for special-order parts or larger repairs.
The customer is responsible for approved charges, applicable taxes, returned-payment charges, collection costs, and other amounts lawfully due.
We will perform authorized services using reasonable professional care. However, we do not guarantee that every appliance can be repaired or that repairing an appliance will be more economical than replacing it.
A repair may be impractical because of appliance age, condition, corrosion, inaccessible components, prior modifications, multiple failures, discontinued parts, or safety concerns.
Any repair warranty will be limited to the duration, parts, and labor expressly stated on the applicable invoice, receipt, estimate, or warranty document.
Unless otherwise stated in writing, warranty coverage does not include:
Warranty service may require proof of payment and reasonable access to the appliance.
We attempt to keep website information accurate and current, but we do not guarantee that all content is complete, error-free, or applicable to every appliance or service request.
Website information is general and is not a substitute for an in-person technical diagnosis.
Website text, graphics, photographs, logos, design elements, and other content are owned by or licensed to My Home Solution and are protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, publish, or commercially exploit website content without written authorization.
By affirmatively consenting to receive SMS messages from My Home Solution, you agree to receive text messages concerning:
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out. Reply HELP for support.
Consent to receive SMS messages is not a condition of purchasing products or services.
SMS delivery is subject to wireless-carrier transmission and network availability. My Home Solution is not responsible for delayed, undelivered, or misdirected messages caused by carriers, networks, incorrect customer information, or circumstances outside our reasonable control.
For information about how we collect, use, and protect mobile information, visit:
https://www.myhomesolution.us/privacy-policy
You may revoke SMS consent at any time by replying STOP to a message from My Home Solution.
After receiving a STOP request, we may send one confirmation message. You will not receive further messages through that SMS program unless you provide new consent.
For help, reply HELP or email:
essential.appliances.repair@gmail.com
By voluntarily subscribing to promotional email, you authorize My Home Solution to send marketing emails until you unsubscribe.
Promotional emails will provide an unsubscribe method. We will process valid opt-out requests as required by applicable law.
Service-related and transactional emails—including appointment notices, estimates, invoices, warranty information, and responses to customer requests—may continue when necessary to provide or administer requested services.
Our website or business operations may use or link to third-party services, such as payment processors, scheduling systems, map services, telephone providers, or website platforms.
Those services may be governed by separate terms and privacy policies. My Home Solution is not responsible for independent third-party websites or services outside our control.
Except for any express written repair warranty, the website and services are provided to the fullest extent permitted by law without additional express or implied warranties.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
To the fullest extent permitted by law, My Home Solution will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from website use, delayed service, unavailable parts, or an appliance-repair transaction.
Any limitation in these Terms applies only to the extent permitted by applicable law and does not limit liability that cannot legally be limited.
To the extent permitted by law, you agree to indemnify and hold My Home Solution harmless from claims, losses, or expenses caused by your misuse of the website, violation of these Terms, inaccurate information, unsafe property conditions, or infringement of another person’s rights.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any dispute will be handled in a court with proper jurisdiction unless the parties separately agree to another lawful dispute-resolution procedure.
If a provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.
We may update these Terms periodically. Updated Terms will be posted on this page with a revised effective date.
My Home Solution
Email: myhomesolutionus@gmail.com
Mailing address: 600 E Olive Ave, Burbank, CA 91501
Telephone: +1 (858) 808-8585